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18 February 2008 @ 09:05 pm
Is anyone else experiencing problems posting?  
Is anyone else experiencing problems posting? Not just pics or videos, but Anything?

I have this perm account and I have a separate paid account, and I'm having fits with the paid account. Then LJ posts this little take the prize bit:

"Some users are missing pieces of entries or finding parts out of order when editing them. This problem most often occurs when posting embedded videos using the Rich Text Editor, and is sometimes more severe when using Internet Explorer. Using a different web browser, or using the HTML Editor to create and edit entries with embedded videos, should help to prevent the problem from occurring."

http://www.livejournal.com/support/

This is just BS. Edit hell, I couldn't even get it to post right. I wasn't posting embedded video. It was a regular post and I tried three times to get an LJ cut to stick, because the post was sooooo long. I used the RT editor and tried the HTML editor. And the danged thing would NOT work any way I tried, with IE or firefox.

Now why the heck should I have to stand on my head, spin round three times and tap my heels together, to post when I'm paying for the privilege of posting to my journal? It was working fine before, and I had no problems posting until after Christmas. Then it just went into the crapper. I am seriously PO'd. And why am I not having problems with the perm account? The paid account is the problem, and I've only had it since July 2007.

I know this sounds really bizarro but are they deliberately making things hard to drive certain posters away, or in a subtle way showing their disapproval, or making it harder to post so people will leave?

That's the only reason I can think of for the differences in the posting problems on two different accounts. It just doesn't make any sense, to be able to post on one account and not the other with the same ease, if the programming works the same.

I've put in a request ticket and informed them that if they can't fix the blasted thing they will not be getting any more of my money when it comes time to renew. I won't give them my money to be hassled like that. I can get the hassle for free, screw the user pics and other stuff too. I guess I could move all those posts to my perm account, but why should I have to? I use the two journals for different things.
 
 
Current Mood: infuriatedinfuriated
 
 
 
All the Colours of the Merainbow on February 20th, 2008 03:20 am (UTC)
i only use firefox, and dont use the rte. i have not been having any problems posting tonight.
kittygopouncekittygopounce on February 20th, 2008 03:21 am (UTC)
Same for me at home (using Firefox and not RTE) and no problems at work (Internet Explorer but still not using RTE). Although, I haven't embedded any videos either.

Edited at 2008-02-20 03:21 am (UTC)
(no subject) - rainbow on February 20th, 2008 03:25 am (UTC) (Expand)
(no subject) - kittygopounce on February 20th, 2008 06:14 am (UTC) (Expand)
(no subject) - rainbow on February 20th, 2008 07:27 am (UTC) (Expand)
(no subject) - kittygopounce on February 20th, 2008 09:33 am (UTC) (Expand)
(no subject) - wordsjunkie on February 20th, 2008 07:00 am (UTC) (Expand)
Andrew Trembleybovil on February 20th, 2008 03:24 am (UTC)
I post with Semagic and xJournal, no problems. Never use RTE, just write HTML regardless.
WeHo M.: ET - Doesn't Knowafrocurl on February 20th, 2008 03:25 am (UTC)
I don't think LJ sees any difference between a paid and a perm. account. Both have spent/do spend money for the site.

I haven't had any problems at all, but as others have said, I'm using Firefox and HTML.
Talvikuiskata on February 20th, 2008 03:28 am (UTC)
I use Semagic usually (so I can cross-post), and haven't had any problems. When I do post via LJ (that is, not using Semagic), I use Firefox and HTML.
catamorphism on February 20th, 2008 03:28 am (UTC)
Different accounts are on different clusters (think of it as like being on different computers, though that's vastly oversimplified.) That's a simpler explanation of why things would work well from one account but not another than malice on LJ's part. I think the LJ staff are too incompetent to pull something like that even if they wanted to.
wordsjunkie: Eyes that see in the dark animatedwordsjunkie on February 20th, 2008 06:57 am (UTC)
Thank you for the clear explanation. I had no idea about the server clusters.

"I think the LJ staff are too incompetent to pull something like that even if they wanted to."

LMAO, you know you're probably right.

Now that I know about the cluster thing, it does at least make some sense. But I'm still PO'd about it.
(no subject) - steve98052 on February 20th, 2008 11:19 am (UTC) (Expand)
(no subject) - kellzilla on February 20th, 2008 06:23 pm (UTC) (Expand)
NOM NOM NOM: livejournal wtfsam42 on February 20th, 2008 03:38 am (UTC)
I use the Deepest Sender extension for Firefox, and that has happened to me multiple times, only when embedding video. I've learned that when I want to embed video, I need to use the online html editor. I figured it was a problem with Deepest Sender, and it didn't bother me enough to look into it, as I don't embed things very often. But yes, this has happened using this (permanent) account.
henryhenare on February 20th, 2008 03:45 am (UTC)
what exactly does this have to do with permanent accounts?
it's a support issue. computer stuff breaks sometimes. they have a staff of people who fix it.
mopaliamopalia on February 20th, 2008 03:49 am (UTC)
Re: what exactly does this have to do with permanent accounts?
Agreed.
tajasel: bitch: ignoranttajasel on February 20th, 2008 03:55 am (UTC)
are they deliberately making things hard to drive certain posters away, or in a subtle way showing their disapproval, or making it harder to post so people will leave?
Why the hell would they do that?! LiveJournal/6A/whoever the hell runs the joint now are a business. You know, "a usually commercial or mercantile activity engaged in as a means of livelihood" (q. Merriam Webster) - how are they going to do business by driving customers away? Not only would they lose direct revenue from the customers themselves, but there would be less people to look at their crappy ads.

Not only that, but on average, they probably get more money from Paid users than they do Permanent account holders; the Permanent account is the equivalent of five years' membership, and the chances are that many individuals are around and paying for LiveJournal services a lot longer than that, possibly on multiple accounts. If they were to try and drive away customers, and that is a mighty big if, the Paid users are the least likely to come under attack.

The fact that you have problems with one kind of account but not another has nothing to do with account type - it will be, in all likelihood, the accounts themselves and where they are located. Very often, there will be problems with one server or one part of a server, and everything else will be fine.
wordsjunkie: Head Deskwordsjunkie on February 20th, 2008 06:38 am (UTC)
You can stick the high and mighty attitude where the sun don't shine. Since when has LJ been logical?

However I've had problems with the perm account too, just not as much and as frequently as the paid account.

It just seemed a coincidence to me, and I'm highly skeptical of concidence, that everything was fine and then all of a sudden, since Christmas, I have to cross my fingers and pray every time I post something in either journal. I never know when it's going to be a good posting day or a bad one. But the paid account does mess up a lot more than the perm account.


Edited at 2008-02-20 06:53 am (UTC)
(no subject) - ffutures on February 20th, 2008 08:09 am (UTC) (Expand)
(no subject) - wordsjunkie on February 20th, 2008 09:05 am (UTC) (Expand)
(no subject) - schnee on February 20th, 2008 09:31 am (UTC) (Expand)
Sir Calibansircaliban on February 20th, 2008 03:56 am (UTC)
I use semagic and haven't had any problems posting. I don't use the RTE. I post the html myself when I do post using IE.
Cristin Anneladysorka on February 20th, 2008 03:56 am (UTC)
I only ever post through clients, but I'm not having any problems.
V: Sweet Daysgalyndean on February 20th, 2008 04:05 am (UTC)
I've never had a problem with posting of any sort, not like this anyway, with or without embedded content. I either use Semagic or their online editor, but I never post using the Rich Text Editor. Even in Semagic I do everything html because RTE's always screw everything up. (At least that's my belief and why I don't use them).
constituentconstituent on February 20th, 2008 04:09 am (UTC)
I use Internet Explorer and don't have any problems posting, considering I do not resort to the rich text editor and type the HTML code manually.
I am nobodyachernow on February 20th, 2008 04:26 am (UTC)
No issues here.

I should mention, however, I post via my Wordpress using LJ-Crossposter.

Edited at 2008-02-20 04:27 am (UTC)
Casey K: just chilling on the internetcasey on February 20th, 2008 04:27 am (UTC)
I've posted to various accounts and communities using Xjournal and the RTE in Firefox on Windows and Mac OS within the past week and haven't had any problems and haven't heard anyone else having problems. Take a deep breath and have a cold drink. Things are going to be okay.

Edited at 2008-02-20 04:28 am (UTC)
King Rat: Toiletgkr on February 20th, 2008 04:35 am (UTC)
Obviously it's a conspiracy against you.
Taliseintalisein on February 20th, 2008 04:47 am (UTC)
I agree. Maybe if you wrote entries that the LiveJournal editors found more acceptable and interesting, then things would turn around for you.