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20 April 2011 @ 12:31 pm
New LJ "Spam protection" -- turn it OFF if you maintain a community  
Sometime earlier this month, LiveJournal introduced a "Spam Protection" feature which screens comments made to any community or personal journal. LJ turned this on by default for all communities without any notice to community maintainers. LJ belatedly and incompletely described the new feature in this news announcement, several days or weeks after releasing it.

In an LJ community, this feature has the following effect:

- Comments that contain links (to domains not on a secret whitelist) are automatically hidden and moved to a "Suspicious Comments" page
- The user who made the original post cannot see these hidden comments and receives no notification that they exist
- Community maintainers also receive no notification that the hidden comments exist
- Community maintainers CAN look at the hidden comments, and then mark them as non-spam, but only if the maintainers know to look for them periodically in each and every new post to the community

If you maintain a community, and this doesn't sound good to you, turn the feature OFF by going to http://www.livejournal.com/manage/settings/?cat=privacy, selecting your community from the "Work as user:" menu, and then UNCHECK the checkbox labelled "Spam Protection Comments containing a link to a non-whitelisted domain will be marked as spam and moved to a special section."

I also recommend that you look over all of the comment pages from the last two weeks or so in your community, and see if any of them have an "(Read N suspicious comments") link on them. If they do, follow the link and mark each comment on that page as non-spam (using this button: )

The members of your community will appreciate this.
 
 
 
surrey_suckssurrey_sucks on April 20th, 2011 11:33 pm (UTC)
So.... if someone leaves a comment in your journal (or a post in a community), and there is a link in the comment (which is not unreasonable), then, the comment is screened, and the person who made the post (the post, not the comment) has absolutely no idea a comment was left?

And where is this mystery "spam" page? And who decides which websites are whitelisted?

Did I get the gist of this?
Ron Newmanron_newman on April 20th, 2011 11:48 pm (UTC)
Yes, what you said is definitely true if the comment is made in a community. I've heard that notification does occur if the comment is made to a personal journal, but I haven't been able to verify this.

The mystery "spam" page is accessed from a link that reads "(Read N suspcious comments)" on the comments page. In a community, this link is visible only to the community maintainers and not to the person who made the post.

I have no idea how the whitelist is maintained or where to find it.

See http://davis-meta.livejournal.com/37404.html for an example of the confusion this "feature" caused in davis_square, a community that I co-maintain.
badlydrawnjeff: Badger Badger Badgerbadlydrawnjeff on April 21st, 2011 12:02 am (UTC)
The comment link also sometimes goes out if it's in reply to another comment, and can be commented on. Ran into that earlier today.
(Deleted comment)
You're stabbing my cortex when you know I'm insaneglowing_dragon on April 21st, 2011 12:18 am (UTC)
Ooh, thanks for that!
Senora Sassafrass: Lj + medsewcute on April 21st, 2011 12:28 am (UTC)
uh. . .livejournal. . .what?!

::drops jaw::

I wouldn't mind it so much if someone was notified about the comments, it's the NON notification and the mysterious white list that bothers me.
Haroldfiddlingfrog on April 21st, 2011 12:50 am (UTC)
Sometime earlier this month
Earlier being last Thursday, the 14th.

The user who made the original post ... and receives no notification that they exist
Not true. In my test community I received notifications for comments that were screened as suspicious. Can't test for visibility because I am also the maintainer of my test community.
Ron Newmanron_newman on April 21st, 2011 12:55 am (UTC)
Are you both the user who made the original post, and the maintainer of the community?
Haroldfiddlingfrog on April 21st, 2011 01:00 am (UTC)
Yes. So either I got the notification as the original poster, or as the maintainer. Not sure which yet.
darkhavensdarkhavens on April 21st, 2011 05:49 am (UTC)
I've just gone through all of my comms, searching for 'spam protected' comments and I found some, but it wasn't easy.

The screened comments were in a comm that has a custom layout which is also used for the comments page. To see this new "Read N suspicious comments" link, I had to look at each page with ?format=light appended to the url.

Thanks, lj. I really had nothing better to do with those two hours... :(
Ron Newmanron_newman on April 21st, 2011 12:48 pm (UTC)
What was the earliest posting date where you found these?
darkhavensdarkhavens on April 21st, 2011 03:29 pm (UTC)
15th April.
darkhavens: alice - mad hatterdarkhavens on April 21st, 2011 03:35 pm (UTC)
Also, a friend stumbled over a link to the whitelist page, which, oddly enough, didn't show up for me.

She found it on the Community Settings page, just under the last radio button text in the bottom righthand box, but when I look at that page, there is no link.

Here is the link:

http://www.livejournal.com/community/whitelist.bml?authas=COMM-NAME-HERE
Ron Newmanron_newman on April 21st, 2011 03:49 pm (UTC)
Over in news, they say that this list applies only to posts in moderated communities, not to comments at all.
darkhavens: lj - you never know what will happen nexdarkhavens on April 21st, 2011 06:26 pm (UTC)
Yeesh. Thanks.

I wish they'd get their act together and keep news posts about news. And maybe edit posts to contain relevant information (that the poster didn't have the brains or foresight to include) once it's been mentioned in comments (between all the Frank and Meme guff).

*tears out hair*
Teal: rainbow rosesteal_cuttlefish on April 21st, 2011 09:52 am (UTC)
Thanks! I grabbed your text verbatim and reposted with credit to spread the word.
Ron Newmanron_newman on April 21st, 2011 03:34 pm (UTC)
Thanks for amplifying the signal. This needs to get out widely, but I don't know of any community where "community maintainers" especially hang out. I'd love to post this to paidmembers but I don't have posting access there. Please post it there if you do.
Teal: oxymoronteal_cuttlefish on April 21st, 2011 04:20 pm (UTC)
Nope, I think only staff can post. You could try to drop the community maintainers a note with a link to this post -- I don't know if they would be willing to post it or not.
Ron Newmanron_newman on April 21st, 2011 07:25 pm (UTC)
OK, I just sent such a message to marta and astronewt who are listed as the maintainers there.
londonesquelondonesque on April 21st, 2011 07:40 pm (UTC)
Thank you for the heads-up about this.
pingback_botpingback_bot on April 24th, 2011 07:48 pm (UTC)
Happy birthday to <lj user="cindergal"> and for the 26th to <lj user="fishsanwitt">
User cordykitten referenced to your post from Happy birthday to cindergal and for the 26th to fishsanwitt saying: [...] 29: + ; 30: + FYI (from Permmembers here [...]
pingback_botpingback_bot on April 25th, 2011 11:16 am (UTC)
Comment blocking? In MY journal?
User schnee referenced to your post from Comment blocking? In MY journal? saying: [...] exist, and aren't planned. This is bad enough, but for communities, it gets worse. As points out [...]
grammarianpuckgrammarianpuck on August 17th, 2013 01:29 pm (UTC)
this is really good
cglaw2013cglaw2013 on September 11th, 2013 01:50 pm (UTC)
really nice
scrawnyfantastiscrawnyfantasti on September 11th, 2013 03:01 pm (UTC)
awesome
robbinsismael on September 25th, 2013 05:25 am (UTC)
good
diveryorkshirediveryorkshire on October 10th, 2013 03:34 am (UTC)
Thats helpful
(Deleted comment)
 This is counterculture from the underground.lafinjack on May 27th, 2014 05:28 pm (UTC)
Ron Newmanron_newman on May 27th, 2014 06:12 pm (UTC)
I've never seen that before -- a Facebook 'Like' automatically generating a comment in an LJ post. Is this a new thing?
 This is counterculture from the underground.: Freakabibble!lafinjack on May 27th, 2014 08:39 pm (UTC)
No, it's just something silly I made.