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26 July 2007 @ 11:14 am
Outages  
I loved getting small snippets of time from LJ as a Paid Member when there were major outages or site problems. It showed great customer service and willingness to go an extra step. As Perm Members we already have access to all the perks. A suggestion for LJ might be to give us the occasional Virtual Gift to bestow. I have used a few and they are fun. Would not using this as an additional perk on occasion also have the benefit to LJ to publicize the Virtual Gifts?
Just an idea but I think maybe a good one for all involved......
 
 
 
purplejuli: LJ Pwns myspacepurplejuli on July 26th, 2007 03:34 pm (UTC)
I think that with any website you have to expect times when the page is down or can't be accessed. As long as it's not excessive, I don't feel like I need to be given anything to make up for the time lost. But that's just me.

I think the virtual gifts are goofy but cute.
surrey_suckssurrey_sucks on July 26th, 2007 07:13 pm (UTC)
I agree-I don't feel entitled to compensation. However, the free virtual gift thing is a good idea! (I'm too cheap to pay for them!)