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26 July 2007 @ 11:14 am
Outages  
I loved getting small snippets of time from LJ as a Paid Member when there were major outages or site problems. It showed great customer service and willingness to go an extra step. As Perm Members we already have access to all the perks. A suggestion for LJ might be to give us the occasional Virtual Gift to bestow. I have used a few and they are fun. Would not using this as an additional perk on occasion also have the benefit to LJ to publicize the Virtual Gifts?
Just an idea but I think maybe a good one for all involved......
 
 
 
lds: lj permanentlazigyrl on July 26th, 2007 03:36 pm (UTC)
Well, it is difficult to do much for those of us that have permanent accounts, but that would be a nice little touch.

I know I had my time extended or free user pic or something as a result of service interruption when I was a paid member. What have they done in the past for perm members?