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26 July 2007 @ 11:14 am
Outages  
I loved getting small snippets of time from LJ as a Paid Member when there were major outages or site problems. It showed great customer service and willingness to go an extra step. As Perm Members we already have access to all the perks. A suggestion for LJ might be to give us the occasional Virtual Gift to bestow. I have used a few and they are fun. Would not using this as an additional perk on occasion also have the benefit to LJ to publicize the Virtual Gifts?
Just an idea but I think maybe a good one for all involved......
 
 
 
Nina: silly puppyasharose on July 26th, 2007 06:55 pm (UTC)
I agree that it was really unnecessary for LJ to compensate everyone for the power outage, which was obviously beyond their control. But that's a really cool idea you came up with! That way us permanent users aren't left out while everyone else is getting free stuff! :P